Frequently Asked Questions
What is WildBatch?
WildBatch is an all-in-one cleansing powder that replaces your hand soap, body wash, shampoo, dish soap, and even laundry detergent. It’s concentrated, biodegradable, and made to clean wherever life takes you.
How do I use it?
Just sprinkle the powder into your palm or onto a sponge, add a little water, and lather. Use it on your hands, body, hair, dishes, or clothes. For full instructions by use case, check the insert card that came with your order.
What's in a WildBatch Capsule?
WildBatch is made from a blend of plant-based and mineral ingredients like coconut-derived cleansers, jojoba oil, white clay, seaweed extract, and a touch of fragrance oil. You’ll find the full ingredient list printed directly on each capsule — simple, clear, and always within reach.
Is it safe for sensitive skin?
Yes. Our formula is gentle, sulfate-free, and made with plant-derived ingredients that are kind to skin. That said, everyone’s skin is different — if you have specific allergies or sensitivities, always patch test first.
Does it really work for hair, dishes, and laundry too?
It does — and that’s why we made it. WildBatch was formulated by a chemist to be tough enough for dishes and clothes, but gentle enough for your skin and scalp.
How many uses can I get from one capsule?
The number of uses you get from one capsule depends on how you use it, as everyone has different needs whether camping, hiking, at the park, or on the beach:
- Handwashing Only: If you’re using the capsule solely for washing your hands, you can expect 75+ washes. A pea-sized amount is enough for clean hands!
- Camping or Backpacking: For multi-purpose use (e.g., washing hands, body, clothes, dishes or even shoes), one capsule provides 15–20 washes, depending on the specific tasks and amount used per wash.
- Laundry: Just 2 capfuls is all you need to wash a load of clothes.
Each capsule is designed for versatility, so the exact number of uses varies based on your activities and how much amount you apply per use.
Keep in mind that more suds don’t equal a cleaner wash.
Is it safe for kids?
Absolutely. Our formula is made with gentle ingredients. Just don’t let them eat it (obviously).
Is WildBatch biodegradable?
Yes, WildBatch is made with biodegradable ingredients, breaking down naturally without polluting nature.
We recommend following Leave No Trace principles to minimize your environmental impact by releasing wastewater 200 feet away from lakes, streams, or campsites to avoid harming aquatic life or soil.
Always check local guidelines for additional rules.
What does it smell like?
We use a subtle, mild scent fragrance oil inspired by nature — not overpowering, not perfume-y. Just fresh enough to feel like you got your act together.
Fragrance Free is nice and clean with no scent.
Liquid Wood has a subtle woodsy scent inspired by rain-soaked pine and warm cedar.
Is the packaging sustainable?
Yes. Our bamboo capsules are reusable and biodegradable, and our powder is waterless and waste-conscious. We’re not perfect, but we’re doing everything we can to minimize impact.
Can I buy refills?
You bet. We’re rolling out refill packs soon so you can reuse your WildBatch capsule again and again.
We are also planning on offering a home-size container for use on all the messes around your living space.
Is WildBatch disinfecting or antimicrobial?
No, Wildbatch powders are not formulated to be disinfecting or antimicrobial, and we do not make such claims. Unlike some antibacterial products, our product does not contain antimicrobial ingredients, which are often unnecessary and potentially harmful.
The FDA has banned 19 common antibacterial agents, including triclosan, from household soaps due to a lack of evidence showing they are more effective than regular soap. Studies indicate that washing with antibacterial soap offers no significant benefit over non-antibacterial soap, yet it exposes users and the environment to potentially harmful chemicals.
Shipping & Misc FAQs
Where do you ship?
Right now, we ship within the U.S. We’re exploring international options as we grow.
How long does shipping take?
We typically ship within 2–3 business days. Delivery takes 3–5 days depending on your location.
What's your return policy?
If you’re not happy with your order, email us at hello@wildbatch.co within 30 days. We’ll make it right.
How do I store WildBatch?
The products must be stored in a dry, low humidity area, away from pets and children.
I have another question...
Shoot us an email at hello@wildbatch.co or DM us on Instagram @wildbatchco. We got you.