Frequently Asked Questions

What is WildBatch?

An all-in-one cleansing powder in a refillable bamboo capsule. One 1.1 oz capsule holds enough for 80+ hand washes, and the same powder cleans body, face, dishes, clothes and gear.

How do I use it?

A pea-sized amount into a wet hand, lathered and rinsed, is all it takes. The same powder works on body, hair, dishes, clothes and gear.

For the full breakdown by use case, see the usage guide.

What can it clean?

Hands, body, face, pots and pans, clothes, packs and gear. One formula for all of it.

Does it work on hair?

Yes, though results depend on your hair. The powder lathers and rinses out well on short to medium hair. Longer, thicker or chemically treated hair often wants a conditioner afterwards, and some people still prefer a dedicated shampoo at home.

On a trip where you are carrying one thing, it does the job.

How long does one capsule last?

One 1.1 oz capsule gives 80+ hand washes. A pea-sized amount is enough.

Used for everything on a trip, so hands, body, dishes, clothes and gear, expect 15 to 20 washes depending on what you are cleaning. Two capfuls handles a load of laundry.

More suds do not mean a cleaner wash.

What does each scent smell like?

Fragrance Free is simple and clean with no fragrance added.

Liquid Wood is earthy cedar and damp moss with smoky undertones.

Cashmere Quiet is white florals and jasmine tea with hints of peach skin.

Citron Canopy is zesty citrus and eucalyptus with breezy green notes.

What's in a WildBatch capsule?

Sodium Cocoyl Glutamate, Oryza Sativa (Rice) Starch, Kaolin Clay, Algin, Simmondsia Chinensis (Jojoba) Seed Oil, and plant-derived fragrance oils in the scented products only.

Sulfate-free, plant and mineral derived, and fully biodegradable.

Is it safe for sensitive skin?

The formula is sulfate-free and made with plant and mineral derived ingredients. Everyone's skin is different, so patch test first if you have known allergies or sensitivities.

Is it safe for kids?

Yes. The formula is made with gentle, plant and mineral derived ingredients. Just don't let them eat it.

Is it safe to use in the backcountry?

Yes. WildBatch is made with plant and mineral derived ingredients and is fully biodegradable. Follow Leave No Trace and rinse at least 200 feet from lakes, rivers and streams, so the soil filters the water before it reaches any source.

Local rules vary, so check them where you are.

Can I take it on a plane?

The capsule holds powder, not liquid, so it does not go in your quart bag. Check current TSA guidance before you travel.

Is WildBatch safe for wool washing?

Yes. Our main surfactant, sodium cocoyl glutamate, is a very mild amino-acid-based cleanser, gentle enough for protein fibres like wool and silk in the same way it is gentle on hair and sensitive skin. Use a cold or lukewarm wash rather than hot, since heat rather than the soap is usually what makes wool felt or shrink.

Is WildBatch disinfecting or antimicrobial?

No. WildBatch powders are not formulated to be disinfecting or antimicrobial, and we make no such claim. The formula contains no antimicrobial ingredients.

The FDA has banned 19 common antibacterial agents, including triclosan, from household soaps for lack of evidence that they are more effective than regular soap. Studies indicate no significant benefit over non-antibacterial soap, while exposing users and the environment to chemicals that are not needed.

Is the packaging sustainable?

The bamboo capsule is refillable and biodegradable, and the powder is waterless, so you are not paying to ship water or throwing away a plastic bottle each time.

Can I buy refills?

Yes. A 3 oz refill pouch fills your capsule ten times, which works out at about a quarter the cost of buying a new capsule each time.

The bamboo capsule is bought once and stays with you.

Shipping & Misc FAQs

Where do you ship?

Within the US for now. International options are something we are looking at as we grow.

How long does shipping take?

Orders ship from Newberry, Florida within one business day. Delivery usually takes 3 to 5 days depending on where you are.

Shipping is a $2.99 flat rate, free over $35.

What's your return policy?

If it is not right, tell us within 30 days under the Happiness Guarantee. Email hello@wildbatch.co and we will sort it out.

How do I store WildBatch?

Somewhere dry and low humidity, away from pets and children. The powder is the whole product, so keeping water out of the capsule between uses is the only real care it needs.

I have another question...

Email hello@wildbatch.co or DM us on Instagram @wildbatchco. We got you.